/* Golden Importados V17.61.49 — CRM / Atendimento */
#tab-crm{--c-bg:#0d1117;--c-card:#161c24;--c-card2:#1b222c;--c-line:#29313c;--c-text:#f4f6f8;--c-muted:#98a2b1;--c-field:#0f141b;--c-gold:#e4a719;--c-gold2:#f2be3c;--c-chat:#10161d;--c-eu:#3a2f10;--c-eu-line:#6b5516;--c-ia:#2a2410;--c-ia-line:#6b5516;--c-col:#121922}
html.golden-light #tab-crm{--c-bg:#edf0f4;--c-card:#fff;--c-card2:#fafbfc;--c-line:#dce2e8;--c-text:#171b22;--c-muted:#747e8b;--c-field:#fafbfc;--c-chat:#f6f8fa;--c-eu:#fdf0c9;--c-eu-line:#f0d482;--c-ia:#fffaf0;--c-ia-line:#f0d482;--c-col:#e6eaf0}
#gfCrm{max-width:1500px;margin:0 auto;padding:4px 4px 40px;color:var(--c-text);font-size:13px}
#gfCrm *{box-sizing:border-box}
#gfCrm .crm-top{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;flex-wrap:wrap;margin-bottom:12px}
#gfCrm .crm-top h2{margin:0;font-size:19px;font-weight:900}
#gfCrm .crm-top p{margin:3px 0 0;color:var(--c-muted);font-size:12px}
#gfCrm .crm-chips{display:flex;gap:10px;flex-wrap:wrap}
#gfCrm .crm-chip{background:var(--c-card);border:1px solid var(--c-line);border-radius:12px;padding:8px 12px;min-width:210px}
#gfCrm .crm-chip small{display:block;color:var(--c-muted);font-size:10.5px;margin-bottom:3px}
#gfCrm .crm-chip b{font-size:13px}#gfCrm .crm-chip b span{color:var(--c-muted);font-weight:600}
#gfCrm .crm-bar{height:6px;border-radius:6px;background:var(--c-line);margin-top:6px;overflow:hidden}
#gfCrm .crm-bar i{display:block;height:100%;background:var(--c-gold);border-radius:6px}
#gfCrm .crm-tabs{display:flex;gap:6px;background:var(--c-card);border:1px solid var(--c-line);border-radius:14px;padding:6px;margin-bottom:12px;flex-wrap:wrap;align-items:center}
#gfCrm .crm-tabs button{padding:8px 16px;border-radius:10px;font-weight:800;color:var(--c-muted);font-size:12.5px}
#gfCrm .crm-tabs button.on{background:var(--c-gold2);color:#3a2a00}
#gfCrm .crm-tabs .crm-novo{margin-left:auto;background:transparent;border:1px solid var(--c-gold);color:var(--c-gold)}
#gfCrm .crm-grid{display:grid;grid-template-columns:290px minmax(0,1fr) 320px;gap:12px;height:calc(100vh - 250px);min-height:560px}
#gfCrm .crm-card{background:var(--c-card);border:1px solid var(--c-line);border-radius:14px;overflow:hidden;display:flex;flex-direction:column;min-width:0}
#gfCrm .crm-ch{padding:11px 14px;border-bottom:1px solid var(--c-line);font-weight:800;display:flex;justify-content:space-between;align-items:center;gap:8px}
#gfCrm .crm-ch>span:last-child{color:var(--c-muted);font-weight:700}
#gfCrm .crm-filtros{padding:10px 12px 6px;display:flex;flex-direction:column;gap:6px}
#gfCrm input,#gfCrm select,#gfCrm textarea{width:100%;background:var(--c-field)!important;color:var(--c-text)!important;border:1px solid var(--c-line)!important;border-radius:9px;padding:8px 10px;font-size:12.5px;outline:none;font-family:inherit}
#gfCrm input:focus,#gfCrm select:focus,#gfCrm textarea:focus{border-color:var(--c-gold)!important}
#gfCrm textarea{resize:vertical}
#gfCrm .crm-lista{overflow:auto;flex:1}
#gfCrm .crm-ct{padding:10px 14px;border-bottom:1px solid var(--c-line);display:flex;gap:10px;cursor:pointer;align-items:flex-start}
#gfCrm .crm-ct:hover{background:var(--c-card2)}
#gfCrm .crm-ct.on{background:color-mix(in srgb,var(--c-gold) 12%,transparent);box-shadow:inset 3px 0 0 var(--c-gold)}
#gfCrm .crm-av{width:34px;height:34px;border-radius:50%;background:var(--c-line);display:grid;place-items:center;font-weight:800;color:var(--c-muted);flex:none;font-size:12px}
#gfCrm .crm-av.g{width:42px;height:42px;font-size:14px}
#gfCrm .crm-ctx{min-width:0;flex:1}
#gfCrm .crm-ctx b{display:block;font-size:12.5px}
#gfCrm .crm-ctx span{display:block;color:var(--c-muted);font-size:11.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#gfCrm .crm-ct em{font-style:normal;color:var(--c-muted);font-size:10.5px;flex:none}
#gfCrm .crm-tag{display:inline-block;font-size:10px;font-weight:800;padding:2px 7px;border-radius:20px;margin:3px 4px 0 0;font-style:normal}
#gfCrm .t1{background:#e8f0ff;color:#1d4ed8}#gfCrm .t2{background:#fff3cd;color:#8a5a00}#gfCrm .t3{background:#e5f7ec;color:#15803d}#gfCrm .t4{background:#fde8e8;color:#b91c1c}#gfCrm .t5{background:#efe8ff;color:#6d28d9}
#gfCrm .crm-vazio{padding:22px 14px;text-align:center;color:var(--c-muted);font-size:12px}
#gfCrm .crm-vazio-grande{grid-column:2/4;align-items:center;justify-content:center;color:var(--c-muted);text-align:center}
#gfCrm .crm-vazio-grande i{font-size:34px;margin-bottom:8px;opacity:.5}
#gfCrm .crm-msgs{flex:1;overflow:auto;padding:14px;background:var(--c-chat);display:flex;flex-direction:column;gap:9px;min-height:120px}
#gfCrm .crm-msg{max-width:80%;padding:9px 12px;border-radius:12px;line-height:1.42;word-break:break-word}
#gfCrm .crm-msg small{display:block;color:var(--c-muted);font-size:10px;margin-top:4px}
#gfCrm .crm-msg.cli{background:var(--c-card);border:1px solid var(--c-line);align-self:flex-start}
#gfCrm .crm-msg.eu{background:var(--c-eu);border:1px solid var(--c-eu-line);align-self:flex-end}
#gfCrm .crm-paste{border-top:1px solid var(--c-line);padding:10px 12px;background:var(--c-card)}
#gfCrm .crm-paste label{font-size:10.5px;font-weight:800;color:var(--c-muted);letter-spacing:.04em;display:block;margin-bottom:5px}
#gfCrm .crm-row{display:flex;gap:8px;margin-top:8px;align-items:center;flex-wrap:wrap}
#gfCrm .crm-row select{width:auto;min-width:200px}
#gfCrm .crm-dica{margin-left:auto;color:var(--c-muted);font-size:11px}
#gfCrm .crm-btn{padding:8px 13px;border-radius:10px;font-weight:800;font-size:12px;border:1px solid var(--c-line);background:var(--c-card2);color:var(--c-text);white-space:nowrap}
#gfCrm .crm-btn:hover{border-color:var(--c-gold)}
#gfCrm .crm-btn:disabled{opacity:.55;cursor:wait}
#gfCrm .crm-btn.gold{background:var(--c-gold2);border-color:#d9a82a;color:#3a2a00}
#gfCrm .crm-btn.wa{background:#22c55e;border-color:#16a34a;color:#fff}
#gfCrm .crm-btn.ghost{background:transparent;color:var(--c-muted)}
#gfCrm .crm-ia{margin:0;border-top:1px solid var(--c-ia-line);background:var(--c-ia);padding:12px}
#gfCrm .crm-ia h4{margin:0 0 6px;font-size:12px;display:flex;justify-content:space-between;gap:8px}
#gfCrm .crm-ia h4 span{color:var(--c-muted);font-weight:600}
#gfCrm .crm-pensando{margin:0;color:var(--c-muted)}
#gfCrm .crm-why{margin-top:8px;color:#b8860b;font-size:11.5px}
html.golden-light #gfCrm .crm-why{color:#7a5b00}
#gfCrm .crm-info{margin-top:4px;color:var(--c-muted);font-size:10.5px}
#gfCrm .crm-voltar{display:none;margin-right:8px;color:var(--c-gold)}
#gfCrm .crm-etapa-sel{width:auto;min-width:150px;font-weight:800}
#gfCrm .crm-prof{padding:14px;display:flex;gap:10px;align-items:center;border-bottom:1px solid var(--c-line)}
#gfCrm .crm-prof b{display:block;font-size:14px}#gfCrm .crm-prof span{color:var(--c-muted);font-size:11.5px}
#gfCrm .crm-colC{overflow:auto}
#gfCrm .crm-kv{padding:8px 14px;display:flex;justify-content:space-between;gap:10px;border-bottom:1px solid var(--c-line)}
#gfCrm .crm-kv span{color:var(--c-muted)}#gfCrm .crm-kv b{text-align:right}
#gfCrm .crm-campo{padding:9px 14px;display:flex;flex-direction:column;gap:5px}
#gfCrm .crm-campo label{font-size:10.5px;font-weight:800;color:var(--c-muted)}
#gfCrm .crm-link{color:var(--c-gold);font-size:11px;text-align:left}
/* funil */
#gfCrm .crm-kan{display:grid;grid-template-columns:repeat(5,minmax(190px,1fr));gap:12px;overflow-x:auto;padding-bottom:6px;align-items:start}
#gfCrm .crm-col{background:var(--c-col);border:1px solid var(--c-line);border-radius:14px;padding:10px;display:flex;flex-direction:column;gap:9px;min-height:360px}
#gfCrm .crm-col.sobre{outline:2px dashed var(--c-gold);outline-offset:-4px}
#gfCrm .crm-col h3{margin:2px 4px 4px;font-size:12px;font-weight:900;display:flex;justify-content:space-between}
#gfCrm .crm-col h3 span{background:var(--c-card);border-radius:20px;padding:1px 9px;color:var(--c-muted);font-size:11px}
#gfCrm .crm-k{background:var(--c-card);border:1px solid var(--c-line);border-radius:12px;padding:10px 11px;cursor:grab}
#gfCrm .crm-k.on{border-color:var(--c-gold)}#gfCrm .crm-k.arrastando{opacity:.45}
#gfCrm .crm-k b{display:block;font-size:12.5px}
#gfCrm .crm-k p{margin:4px 0;color:var(--c-muted);font-size:11.5px;line-height:1.35;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}
#gfCrm .crm-kf{display:flex;justify-content:space-between;gap:6px;font-size:10.5px;color:var(--c-muted);margin-top:6px}
#gfCrm .crm-kf .late{color:#ef4444;font-weight:800}#gfCrm .crm-kf .ok{color:#16a34a;font-weight:800}
#gfCrm .crm-kb{display:flex;gap:6px;margin-top:8px}
#gfCrm .crm-kb button{font-size:10.5px;font-weight:800;color:var(--c-gold);padding:0}
/* lembretes */
#gfCrm .crm-lems{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
#gfCrm .crm-bloco{min-height:140px}
#gfCrm .crm-lem{display:flex;gap:10px;align-items:center;padding:10px 14px;border-bottom:1px solid var(--c-line)}
/* config */
#gfCrm .crm-cfgb{padding:14px;display:flex;flex-direction:column;gap:12px;max-width:760px}
#gfCrm .crm-aviso{padding:10px 12px;border-radius:10px;font-size:12px;line-height:1.5;border:1px solid var(--c-line)}
#gfCrm .crm-aviso.ok{border-color:#16a34a;color:#16a34a}#gfCrm .crm-aviso.warn{border-color:#d97706;color:#d97706}
#gfCrm .crm-chk{display:flex;gap:8px;align-items:center;font-weight:700}#gfCrm .crm-chk input{width:auto}
#gfCrm .crm-cfg2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
#gfCrm .crm-cfg2 label,#gfCrm .crm-lbl{display:flex;flex-direction:column;gap:5px;font-size:11px;font-weight:800;color:var(--c-muted)}
#gfCrm .crm-lbl small{font-weight:500}
#gfCrm .crm-nota{margin:0;color:var(--c-muted);font-size:11.5px;line-height:1.5}
/* modal */
#gfCrm .crm-modal{position:fixed;inset:0;background:rgba(0,0,0,.5);z-index:9500;display:grid;place-items:center;padding:16px}
#gfCrm .crm-mbox{background:var(--c-card);border:1px solid var(--c-line);border-radius:16px;width:min(440px,100%);overflow:hidden}
#gfCrm .crm-mb{padding:14px;display:flex;flex-direction:column;gap:10px}
#gfCrm .crm-mb label{display:flex;flex-direction:column;gap:5px;font-size:11px;font-weight:800;color:var(--c-muted)}
#gfCrm .crm-x{font-size:20px;color:var(--c-muted);line-height:1}
#gfCrm .crm-resbox{display:flex;flex-direction:column;gap:4px}
#gfCrm .crm-res{text-align:left;padding:7px 10px;border:1px solid var(--c-line);border-radius:9px;background:var(--c-card2);color:var(--c-text)}
#gfCrm .crm-res b{display:block;font-size:12px}#gfCrm .crm-res span{color:var(--c-muted);font-size:11px}
@media (max-width:1180px){
  #gfCrm .crm-grid{grid-template-columns:260px minmax(0,1fr);height:auto}
  #gfCrm .crm-colC{grid-column:1/3}
  #gfCrm .crm-lems{grid-template-columns:1fr}
}
@media (max-width:760px){
  #gfCrm .crm-grid{grid-template-columns:1fr}
  #gfCrm .crm-grid.com-sel .crm-colA{display:none}
  #gfCrm .crm-grid:not(.com-sel) .crm-colB,#gfCrm .crm-grid:not(.com-sel) .crm-vazio-grande{display:none}
  #gfCrm .crm-colC{grid-column:auto}
  #gfCrm .crm-voltar{display:inline-block}
  #gfCrm .crm-msgs{max-height:46vh}
  #gfCrm .crm-cfg2{grid-template-columns:1fr}
}
/* ===== V17.62.0 — WhatsApp conectado ===== */
#gfCrm .crm-chip.wa b{display:flex;align-items:center;gap:6px;flex-wrap:wrap}
#gfCrm .crm-chip.wa.ok b{color:#16a34a}#gfCrm .crm-chip.wa.warn b{color:#d97706}#gfCrm .crm-chip.wa.bad{border-color:#dc2626}#gfCrm .crm-chip.wa.bad b{color:#dc2626}
#gfCrm .crm-chip.wa{min-width:190px}
#gfCrm .crm-alerta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;background:#fde8e8;color:#991b1b;border:1px solid #f5b5b5;border-radius:12px;padding:10px 14px;margin-bottom:12px;font-size:12.5px}
#gfCrm .crm-alerta button{margin-left:auto;background:#dc2626;color:#fff;font-weight:800;border-radius:9px;padding:6px 12px;font-size:12px}
html:not(.golden-light) #gfCrm .crm-alerta{background:#3a1717;color:#fca5a5;border-color:#7f1d1d}
#gfCrm .crm-aviso.bad{border-color:#dc2626;color:#dc2626}
#gfCrm .crm-qrbox{display:flex;gap:18px;align-items:center;flex-wrap:wrap;padding:14px;border:1px dashed var(--c-line);border-radius:12px}
#gfCrm .crm-waqr{width:230px;height:230px;background:#fff;border-radius:10px;padding:8px;image-rendering:pixelated;position:static;display:block}
#gfCrm .crm-passos{margin:0 0 8px;padding-left:18px;line-height:1.7;font-size:12.5px}
#gfCrm .crm-manual{margin-top:8px}
#gfCrm .crm-manual summary{cursor:pointer;color:var(--c-muted);font-size:11.5px;font-weight:700}
#gfCrm .crm-manual textarea{margin-top:6px}
#gfCrm .crm-msg.midia{font-style:italic;opacity:.92}
#gfCrm .crm-ocultos{padding:9px 14px;border-top:1px solid var(--c-line);color:var(--c-muted);font-size:11.5px;font-weight:700;text-align:left}
#gfCrm .crm-ocultos:hover{color:var(--c-gold)}
#goldenSidebarV7 .crm-badge{margin-left:8px;vertical-align:middle;background:#dc2626;color:#fff;font-size:10.5px;font-weight:900;border-radius:20px;min-width:19px;height:19px;padding:0 6px;display:inline-grid;place-items:center;line-height:1}
/* V17.62.1 — painel do chat mais enxuto: sugestão compacta e caixa de resposta só quando não há sugestão */
#gfCrm .crm-grid{height:calc(100vh - 200px)}
#gfCrm .crm-msgs{min-height:170px}
#gfCrm .crm-ia{padding:8px 12px;flex:none}
#gfCrm .crm-ia h4{margin:0 0 4px;font-size:11.5px;justify-content:flex-start}
#gfCrm .crm-ia h4 span{font-weight:500;font-size:10.5px}
#gfCrm .crm-ia textarea{min-height:64px;font-size:13px;line-height:1.35}
#gfCrm .crm-ia details.crm-why{margin:4px 0 0;font-size:11px;color:#b8860b}
html.golden-light #gfCrm .crm-ia details.crm-why{color:#7a5b00}
#gfCrm .crm-ia details.crm-why summary{cursor:pointer;font-weight:700}
#gfCrm .crm-ia details.crm-why div{margin-top:3px}
#gfCrm .crm-ia .crm-row{margin-top:6px;gap:6px}
#gfCrm .crm-ia .crm-row .crm-btn{padding:5px 10px;font-size:12px}
#gfCrm .crm-colB>.crm-paste{flex:none}
#gfCrm .crm-colB>.crm-paste.enxuto{padding:6px 12px}
#gfCrm .crm-colB>.crm-paste.enxuto .crm-btn,#gfCrm .crm-colB>.crm-paste.enxuto select{padding:5px 10px;font-size:12px}
@media (max-width:900px){#gfCrm .crm-grid{height:auto}}
/* V17.62.2 — painel do cliente enxuto, origem, etiquetas, excluir conversa e números ignorados */
#gfCrm .e0{background:#e0f2fe;color:#0369a1}#gfCrm .e1{background:#fce7f3;color:#be185d}#gfCrm .e2{background:#ecfccb;color:#4d7c0f}#gfCrm .e3{background:#ffedd5;color:#c2410c}#gfCrm .e4{background:#ede9fe;color:#6d28d9}
html:not(.golden-light) #gfCrm .e0{background:#0c3a52;color:#7dd3fc}html:not(.golden-light) #gfCrm .e1{background:#4a1530;color:#f9a8d4}html:not(.golden-light) #gfCrm .e2{background:#25350f;color:#bef264}html:not(.golden-light) #gfCrm .e3{background:#4a2410;color:#fdba74}html:not(.golden-light) #gfCrm .e4{background:#2b1f52;color:#c4b5fd}
#gfCrm .crm-prof{padding:10px 12px}
#gfCrm .crm-stats{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:10px 12px 2px}
#gfCrm .crm-stats>div{border:1px solid var(--c-line);border-radius:10px;padding:6px 9px;min-width:0}
#gfCrm .crm-stats span{display:block;font-size:10px;font-weight:800;color:var(--c-muted)}
#gfCrm .crm-stats b{display:block;font-size:12px;margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
#gfCrm .crm-sec{padding:8px 12px 0;display:flex;flex-direction:column;gap:5px}
#gfCrm .crm-sec>label{font-size:10.5px;font-weight:800;color:var(--c-muted)}
#gfCrm .crm-etqs{display:flex;flex-wrap:wrap;gap:5px}
#gfCrm .crm-etq{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:800;padding:3px 9px;border-radius:20px;border:1px solid transparent;line-height:1.3}
#gfCrm .crm-etq button{background:none;border:0;color:inherit;font-size:14px;line-height:1;padding:0;cursor:pointer;opacity:.7}
#gfCrm .crm-etq button:hover{opacity:1}
#gfCrm .crm-etq.ghost,#gfCrm .crm-etq.add{background:transparent;border:1px dashed var(--c-line);color:var(--c-muted);cursor:pointer}
#gfCrm .crm-etq.ghost:hover,#gfCrm .crm-etq.add:hover{color:var(--c-gold);border-color:var(--c-gold)}
#gfCrm details.crm-det{margin:8px 12px 0;border:1px solid var(--c-line);border-radius:10px}
#gfCrm details.crm-det>summary{cursor:pointer;list-style:none;padding:8px 10px;font-size:12px;font-weight:800;display:flex;flex-direction:column;gap:2px}
#gfCrm details.crm-det>summary::-webkit-details-marker{display:none}
#gfCrm details.crm-det>summary::after{content:'▾';position:absolute;right:10px}
#gfCrm details.crm-det{position:relative}
#gfCrm details.crm-det[open]>summary::after{content:'▴'}
#gfCrm details.crm-det>summary small{font-weight:500;color:var(--c-muted);font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;padding-right:18px}
#gfCrm details.crm-det .crm-campo{padding:6px 10px}
#gfCrm .crm-menu{position:relative;padding-bottom:12px}
#gfCrm .crm-more{background:transparent;border:1px solid var(--c-line);color:var(--c-muted);border-radius:9px;padding:6px 10px;font-size:12px;font-weight:700;cursor:pointer;text-align:left}
#gfCrm .crm-more:hover{color:var(--c-gold);border-color:var(--c-gold)}
#gfCrm .crm-pop{position:absolute;left:12px;right:12px;bottom:44px;z-index:5;background:var(--c-card);border:1px solid var(--c-line);border-radius:12px;box-shadow:0 8px 28px rgba(0,0,0,.35);padding:5px;display:flex;flex-direction:column}
#gfCrm .crm-pop[hidden]{display:none}
#gfCrm .crm-pop button{background:transparent;border:0;text-align:left;padding:8px 10px;border-radius:8px;cursor:pointer;color:var(--c-text);display:flex;flex-direction:column;gap:1px}
#gfCrm .crm-pop button:hover{background:var(--c-field)}
#gfCrm .crm-pop button b{font-size:12.5px}
#gfCrm .crm-pop button small{color:var(--c-muted);font-size:10.5px}
#gfCrm .crm-pop button.red b{color:#dc2626}
#gfCrm .crm-ign{margin-top:14px;border-top:1px solid var(--c-line);padding-top:10px}
#gfCrm .crm-ign h4{margin:0 0 4px;font-size:13px}
#gfCrm .crm-ign-i{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:6px 0;border-bottom:1px solid var(--c-line);font-size:12.5px}
#gfCrm .crm-ign-i i{color:var(--c-muted);font-style:normal;font-size:11px;margin-left:6px}
/* V17.62.3 — ✓ enviada, ✓✓ entregue, ✓✓ azul lida */
#gfCrm .crm-tk{font-weight:900;letter-spacing:-2px;margin-left:2px}
#gfCrm .crm-tk.lida{color:#2563eb;letter-spacing:-2px}
html:not(.golden-light) #gfCrm .crm-tk.lida{color:#60a5fa}
/* V17.62.4 — foto, áudio e arquivo abertos sob demanda */
#gfCrm .crm-mid{margin-top:6px}
#gfCrm .crm-mbtn{display:inline-block;background:var(--c-card);border:1px solid var(--c-line);color:var(--c-text);border-radius:9px;padding:5px 10px;font-size:12px;font-weight:700;cursor:pointer;text-decoration:none}
#gfCrm .crm-mbtn:hover{border-color:var(--c-gold);color:var(--c-gold)}
#gfCrm .crm-mnota{font-size:11.5px;color:var(--c-muted)}#gfCrm .crm-mnota.bad{color:#dc2626}
#gfCrm .crm-mimg{max-width:260px;max-height:260px;border-radius:10px;display:block;cursor:zoom-in}
#gfCrm .crm-mid audio{max-width:100%;height:36px}
/* V17.62.5 — Follow-up assistido */
#gfCrm .crm-fu{display:flex;flex-direction:column;gap:12px;max-width:860px}
#gfCrm .crm-fu-top{display:flex;flex-direction:column;gap:2px}
#gfCrm .crm-fu-top span{color:var(--c-muted);font-size:12px}
#gfCrm .crm-vazio-fu{padding:26px;text-align:center}
#gfCrm .crm-vazio-fu small{color:var(--c-muted)}
#gfCrm .crm-fuc{padding:14px;display:flex;flex-direction:column;gap:10px}
#gfCrm .crm-fu-h{display:flex;gap:10px;align-items:center}
#gfCrm .crm-fu-h .crm-ctx{flex:1;min-width:0}
#gfCrm .crm-fu-h .crm-ctx span{display:block;color:var(--c-muted);font-size:11.5px}
#gfCrm .crm-fu-q{text-align:right;font-size:10.5px;color:var(--c-muted);line-height:1.3}
#gfCrm .crm-fu-q b{font-size:13px;color:#dc2626}
#gfCrm .crm-fu-ult{font-size:12px;background:var(--c-field);border-radius:10px;padding:8px 10px;color:var(--c-text)}
#gfCrm .crm-fu-ult small{color:var(--c-muted);font-weight:700;margin-right:4px}
#gfCrm .crm-fuc textarea{min-height:90px;font-size:13px;line-height:1.4}
#gfCrm .crm-fu-info{font-size:10.5px;color:var(--c-muted);margin-top:-6px}
#gfCrm .crm-fu-acoes{display:flex;gap:14px;align-items:center;flex-wrap:wrap;border-top:1px solid var(--c-line);padding-top:8px}
#gfCrm .crm-fu-acoes select{width:auto;min-width:110px;padding:5px 8px;font-size:12px}
#gfCrm .crm-link.red{color:#dc2626}

/* V17.62.6 — Campanhas ativas */
#gfCrm .crm-cps{border-top:1px solid var(--c-line);padding-top:12px;display:flex;flex-direction:column;gap:8px}
#gfCrm .crm-cps h4{margin:0;font-size:14px}
#gfCrm .crm-cp{border:1px solid var(--c-line);border-radius:12px;padding:10px 12px;background:#fff;display:flex;flex-direction:column;gap:4px}
#gfCrm .crm-cp.off{opacity:.65;background:#f8f8f6}
#gfCrm .crm-cp-t{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:13px}
#gfCrm .crm-cp-s{font-size:10.5px;font-weight:800;padding:2px 8px;border-radius:999px;background:#eee;color:#555}
#gfCrm .crm-cp-s.on{background:#dcf5e3;color:#14703a}
#gfCrm .crm-cp-s.wait{background:#fff0cc;color:#8a5a00}
#gfCrm .crm-cp-d{font-size:12.5px;color:#333;white-space:pre-wrap}
#gfCrm .crm-cp-r{display:flex;justify-content:space-between;align-items:center;font-size:11px;color:var(--c-muted)}
#gfCrm .crm-cp-r .crm-link{margin-left:10px}
#gfCrm .crm-cpf{display:flex;flex-direction:column;gap:8px;border:1px dashed var(--c-line);border-radius:12px;padding:10px 12px}
#gfCrm .crm-cpf label{display:flex;flex-direction:column;gap:5px;font-size:11px;font-weight:800;color:var(--c-muted)}

/* V17.62.7 — custo no botão da avançada */
#gfCrm .crm-cst{display:block;font-size:10px;font-weight:700;color:var(--c-muted);margin-top:1px}

/* V17.62.8 — não lidas, som e avisos no início */
#gfCrm .crm-ct.nl{background:color-mix(in srgb,#2f80ed 9%,transparent);box-shadow:inset 3px 0 0 #2f80ed}
#gfCrm .crm-ct.nl.on{background:color-mix(in srgb,var(--c-gold) 12%,transparent);box-shadow:inset 3px 0 0 var(--c-gold)}
#gfCrm .crm-ct.nl .crm-ctx b{font-weight:900}
#gfCrm .crm-ct.nl .crm-ctx span{color:var(--c-text);font-weight:700}
#gfCrm .crm-ct em{display:flex;flex-direction:column;align-items:flex-end;gap:5px}
#gfCrm .crm-nlb{background:#2f80ed;color:#fff;font-style:normal;font-size:10.5px;font-weight:900;min-width:19px;height:19px;padding:0 6px;border-radius:20px;display:inline-grid;place-items:center;line-height:1}
#gfCrm .crm-tabs .crm-som{margin-left:auto;background:transparent;border:1px solid var(--c-line);color:var(--c-muted);border-radius:10px;padding:7px 11px;font-size:12px;font-weight:800;cursor:pointer}
#gfCrm .crm-tabs .crm-som.on{color:#15803d;border-color:#86d3a1}
#gfCrm .crm-tabs .crm-som + .crm-novo{margin-left:8px}
#goldenSidebarV7 .crm-badge.nova{animation:crmPulso 1.4s ease-in-out infinite}
@keyframes crmPulso{0%,100%{box-shadow:0 0 0 0 rgba(220,38,38,.6)}50%{box-shadow:0 0 0 6px rgba(220,38,38,0)}}
#crmAvisosInicio{border-radius:16px;padding:14px 16px;display:flex;flex-direction:column;gap:10px;border:1px solid #f0d58a;background:#fffaf0;color:#171b22}
html:not(.golden-light) #crmAvisosInicio{background:#18181b;border-color:#78350f;color:#e4e4e7}
#crmAvisosInicio .crm-av-h{display:flex;justify-content:space-between;align-items:baseline;font-weight:900;font-size:14px}
#crmAvisosInicio .crm-av-h small{font-weight:600;font-size:11px;opacity:.65}
#crmAvisosInicio .crm-av-chips{display:flex;flex-wrap:wrap;gap:8px}
#crmAvisosInicio .crm-av-chip{border:1px solid #e3c36a;background:#fff3cd;color:#7a5200;border-radius:999px;padding:6px 12px;font-size:12.5px;font-weight:700;cursor:pointer}
#crmAvisosInicio .crm-av-chip b{font-weight:900}
#crmAvisosInicio .crm-av-chip.nl{background:#2f80ed;border-color:#2f80ed;color:#fff}
html:not(.golden-light) #crmAvisosInicio .crm-av-chip{background:#3a2a05;border-color:#78350f;color:#fcd34d}
html:not(.golden-light) #crmAvisosInicio .crm-av-chip.nl{background:#1d4ed8;border-color:#1d4ed8;color:#fff}
#crmAvisosInicio .crm-av-ct{display:flex;gap:10px;align-items:baseline;text-align:left;width:100%;border:0;background:rgba(0,0,0,.04);border-radius:10px;padding:8px 10px;cursor:pointer;color:inherit;font-size:12.5px}
html:not(.golden-light) #crmAvisosInicio .crm-av-ct{background:rgba(255,255,255,.06)}
#crmAvisosInicio .crm-av-ct b{flex:none;font-weight:900}
#crmAvisosInicio .crm-av-ct span{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;opacity:.8}
#crmAvisosInicio .crm-av-ct em{flex:none;font-style:normal;font-size:11px;opacity:.6}
#gfCrm .crm-tabs button.crm-som.on{background:transparent;color:#15803d;border-color:#86d3a1}

/* V17.62.9 — editar mensagem e conversas finalizadas */
#gfCrm .crm-msg.edit{width:min(80%,460px)}
#gfCrm .crm-msg.edit textarea{width:100%;box-sizing:border-box;border:1px solid var(--c-eu-line);border-radius:8px;padding:8px;background:var(--c-field);color:var(--c-text);font:inherit;resize:vertical}
#gfCrm .crm-edit-bt{display:flex;gap:8px;margin-top:6px}
#gfCrm .crm-msg small .crm-link{font-size:10px}
#gfCrm .crm-rod{display:flex;gap:0;border-top:1px solid var(--c-line)}
#gfCrm .crm-rod .crm-ocultos{flex:1;border-top:0}
#gfCrm .crm-rod .crm-ocultos + .crm-ocultos{border-left:1px solid var(--c-line)}

/* V17.62.10 — IA organiza as etapas */
#gfCrm .crm-eia{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;padding:9px 14px;font-size:13px;border-bottom:1px solid var(--c-line);background:rgba(212,175,55,.10)}
#gfCrm .crm-eia.f{background:rgba(22,163,74,.12)}
#gfCrm .crm-eia.p{background:rgba(220,38,38,.10)}
#gfCrm .crm-eia.auto{background:rgba(100,116,139,.10);font-size:12px;padding:6px 14px;color:var(--c-muted,#64748b)}
#gfCrm .crm-eia-bt{display:flex;gap:6px;align-items:center}
#gfCrm .crm-eia-bt .crm-btn{padding:5px 10px;font-size:12px}
#gfCrm .crm-eia-un{background:none;border:0;padding:0;color:#b8860b;font-weight:800;text-decoration:underline;cursor:pointer;font-size:12px}

/* V17.62.11 — responder citando, apagar, emojis, envio imediato */
#gfCrm .crm-quote{border-left:3px solid #b8860b;background:rgba(0,0,0,.05);border-radius:6px;padding:4px 8px;margin:0 0 6px;font-size:12px;display:flex;flex-direction:column;gap:1px;max-width:100%}
#gfCrm .crm-quote b{font-size:11px;color:#b8860b}
#gfCrm .crm-quote span{opacity:.85;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}
:root[data-theme="dark"] #gfCrm .crm-quote,#gfCrm.dark .crm-quote{background:rgba(255,255,255,.07)}
#gfCrm .crm-msg.apagada{opacity:.6}
#gfCrm .crm-msg.apagada s{text-decoration-thickness:1px}
#gfCrm .crm-msg.pend{opacity:.75}
#gfCrm .crm-link.red{color:#dc2626}
#gfCrm .crm-resp{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:6px 12px;font-size:12px;background:rgba(212,175,55,.12);border-top:1px solid var(--c-line)}
#gfCrm .crm-resp span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}
#gfCrm .crm-resp button{border:0;background:none;cursor:pointer;font-size:14px;color:inherit;padding:2px 6px}
#gfCrm .crm-ia,#gfCrm .crm-paste{position:relative}
#gfCrm .crm-emo-bt{border:1px solid var(--c-line);background:var(--c-card);border-radius:10px;padding:6px 9px;font-size:16px;line-height:1;cursor:pointer}
#gfCrm .crm-emo{position:absolute;left:8px;bottom:calc(100% + 4px);z-index:30;width:min(340px,calc(100% - 16px));max-height:240px;overflow:auto;background:var(--c-card);border:1px solid var(--c-line);border-radius:12px;box-shadow:0 8px 24px rgba(0,0,0,.18);padding:6px 8px}
#gfCrm .crm-emo h5{margin:6px 0 2px;font-size:11px;color:var(--c-muted);font-weight:800;text-transform:uppercase;letter-spacing:.4px}
#gfCrm .crm-emo-g{display:flex;flex-wrap:wrap;gap:1px}
#gfCrm .crm-emo-g button{border:0;background:none;font-size:20px;line-height:1;padding:5px;border-radius:8px;cursor:pointer}
#gfCrm .crm-emo-g button:hover{background:rgba(212,175,55,.2)}

/* ===== V17.62.12 — respostas rápidas, anexos (foto/PDF/áudio) e gravação ===== */
#gfCrm .crm-qr{position:absolute;left:8px;bottom:calc(100% + 4px);z-index:31;width:min(400px,calc(100% - 16px));max-height:320px;overflow:auto;background:var(--c-card);border:1px solid var(--c-line);border-radius:12px;box-shadow:0 8px 24px rgba(0,0,0,.18);padding:8px 10px}
#gfCrm .crm-qr-h{display:flex;align-items:center;gap:8px;margin-bottom:6px;font-size:13px}
#gfCrm .crm-qr-h input{flex:1;min-width:0;border:1px solid var(--c-line);border-radius:8px;padding:5px 8px;font-size:13px;background:var(--c-bg,transparent);color:inherit}
#gfCrm .crm-qr-l{display:flex;flex-direction:column;gap:2px}
#gfCrm .crm-qr-i{display:flex;align-items:center;gap:6px}
#gfCrm .crm-qr-pick{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px;text-align:left;border:0;background:none;padding:6px 8px;border-radius:8px;cursor:pointer;color:inherit}
#gfCrm .crm-qr-pick:hover{background:rgba(212,175,55,.18)}
#gfCrm .crm-qr-pick b{font-size:13px;color:var(--c-gold)}
#gfCrm .crm-qr-pick span{font-size:12px;color:var(--c-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
#gfCrm .crm-qr-f{display:flex;flex-direction:column;gap:6px;margin-top:8px;padding-top:8px;border-top:1px solid var(--c-line)}
#gfCrm .crm-qr-f input,#gfCrm .crm-qr-f textarea{width:100%;box-sizing:border-box;border:1px solid var(--c-line);border-radius:8px;padding:6px 8px;font-size:13px;font-family:inherit;background:var(--c-bg,transparent);color:inherit}
#gfCrm .crm-anx{display:flex;align-items:center;gap:10px;padding:8px 12px;border-top:1px solid var(--c-line);background:rgba(212,175,55,.10);flex-wrap:wrap}
#gfCrm .crm-anx-img{width:64px;height:64px;object-fit:cover;border-radius:8px;border:1px solid var(--c-line)}
#gfCrm .crm-anx-ic{font-size:34px;line-height:1}
#gfCrm .crm-anx audio{height:34px;max-width:220px}
#gfCrm .crm-anx-m{flex:1;min-width:160px;display:flex;flex-direction:column;gap:3px}
#gfCrm .crm-anx-m small{color:var(--c-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
#gfCrm .crm-anx-m input{border:1px solid var(--c-line);border-radius:8px;padding:5px 8px;font-size:13px;background:var(--c-card);color:inherit}
#gfCrm .crm-anx-b{display:flex;gap:6px}
#gfCrm .crm-grav{display:flex;align-items:center;gap:10px;padding:8px 12px;border-top:1px solid var(--c-line);background:rgba(220,38,38,.08)}
#gfCrm .crm-grav-p{width:10px;height:10px;border-radius:50%;background:#dc2626;animation:crmPulso 1s infinite}
#gfCrm .crm-grav-s{flex:1}
@keyframes crmPulso{0%,100%{opacity:1}50%{opacity:.25}}

/* ===== V17.62.13 — ficha do cliente compacta (esconde/mostra) + reserva de aparelho ===== */
@media (min-width:1181px){
  #gfCrm .crm-grid{grid-template-columns:270px minmax(0,1fr) 258px}
  #gfCrm .crm-grid.sem-painel{grid-template-columns:270px minmax(0,1fr)}
}
#gfCrm .crm-grid.sem-painel .crm-colC{display:none}
#gfCrm .crm-ch>span.crm-ch-r:last-child{display:flex;align-items:center;gap:6px;color:inherit;font-weight:inherit;flex:none}
#gfCrm .crm-ch-r .crm-etapa-sel{min-width:130px}
#gfCrm .crm-rsvbt{padding:6px 10px;font-size:12px;white-space:nowrap}
#gfCrm .crm-fichabt{width:34px;height:34px;border-radius:9px;border:1px solid var(--c-line);font-size:15px;line-height:1;opacity:.6;flex:none}
#gfCrm .crm-fichabt.on{opacity:1;border-color:var(--c-gold);background:color-mix(in srgb,var(--c-gold) 14%,transparent)}
#gfCrm .crm-fc .crm-prof{padding:9px 10px;gap:8px}
#gfCrm .crm-fc .crm-av.g{width:34px;height:34px;font-size:12px}
#gfCrm .crm-prof-t{min-width:0;flex:1}
#gfCrm .crm-prof-t b{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#gfCrm .crm-prof-t span{font-size:11px}
#gfCrm .crm-fc .crm-x{margin-left:auto;width:26px;height:26px;border-radius:7px;flex:none}
#gfCrm .crm-fc .crm-x:hover{background:var(--c-card2)}
#gfCrm .crm-linha{padding:7px 12px;font-size:11.5px;font-weight:700;color:var(--c-muted);border-bottom:1px solid var(--c-line)}
#gfCrm .crm-fc .crm-sec{padding:8px 10px}
#gfCrm .crm-fc .crm-det summary{padding:8px 10px}
#gfCrm .crm-fc .crm-det .crm-campo{padding:4px 10px}
#gfCrm .crm-fc .crm-campo label{font-size:10.5px}
#gfCrm .crm-tag.rsv{background:#7c3aed22;color:#7c3aed}
html:not(.golden-light) #gfCrm .crm-tag.rsv{background:#a78bfa26;color:#c4b5fd}
/* faixa de reserva ativa no chat */
#gfCrm .crm-rsv{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap;padding:8px 14px;border-bottom:1px solid var(--c-line);background:#7c3aed14;font-size:12.5px}
#gfCrm .crm-rsv.late{background:#dc262614}
#gfCrm .crm-rsv-t{min-width:0;flex:1 1 240px;line-height:1.45}
#gfCrm .crm-rsv-t i{font-style:normal;color:var(--c-muted);font-weight:700}
#gfCrm .crm-rsv.late .crm-rsv-t i{color:#dc2626}
#gfCrm .crm-rsv-b{display:flex;gap:6px;flex-wrap:wrap}
#gfCrm .crm-rsv-b .crm-btn{padding:5px 10px;font-size:11.5px}
/* modal de reserva */
#gfCrm .crm-modal .crm-mbox:has(#crmRvLista){width:min(520px,100%)}
#gfCrm .crm-rv-l{max-height:230px;overflow:auto;border:1px solid var(--c-line);border-radius:10px}
#gfCrm .crm-rv-i{display:flex;flex-direction:column;gap:2px;width:100%;text-align:left;padding:8px 10px;border-bottom:1px solid var(--c-line);color:inherit}
#gfCrm .crm-rv-i:last-child{border-bottom:0}
#gfCrm .crm-rv-i:hover{background:var(--c-card2)}
#gfCrm .crm-rv-i.on{background:color-mix(in srgb,var(--c-gold) 16%,transparent);box-shadow:inset 3px 0 0 var(--c-gold)}
#gfCrm .crm-rv-i b{font-size:12.5px}
#gfCrm .crm-rv-i span{font-size:11px;color:var(--c-muted);font-weight:600}
@media (max-width:760px){
  #gfCrm .crm-ch-r .crm-etapa-sel{min-width:0;max-width:110px}
  #gfCrm .crm-fichabt{display:none}
  #gfCrm .crm-rsvbt{padding:6px 8px}
}

/* ===== V17.62.16 — Coach de vendas ===== */
.crm-co{display:flex;flex-direction:column;gap:12px;max-width:980px}
.crm-co-b{padding:12px 14px}
.crm-co-intro{margin:0 0 10px;font-size:13.5px;line-height:1.45}
.crm-co-ctl{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-bottom:8px}
.crm-co-ctl label{display:flex;gap:6px;align-items:center;font-size:12.5px}
.crm-co-ctl input[type=date]{border:1px solid #d6dae1;border-radius:8px;padding:5px 8px;font-size:13px}
.crm-co-per{border:1px solid #d6dae1;background:#fff;border-radius:999px;padding:6px 13px;font-size:13px;cursor:pointer}
.crm-co-per.on{background:#111827;color:#fff;border-color:#111827}
.crm-co-per:disabled,.crm-co-ctl .crm-btn:disabled{opacity:.55;cursor:wait}
.crm-co-nums{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:8px}
.crm-co-n{background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:10px 12px;display:flex;flex-direction:column;gap:2px}
.crm-co-n span{font-size:11.5px;color:#6b7280}
.crm-co-n b{font-size:20px;line-height:1.2}
.crm-co-n small{font-size:10.5px;color:#9ca3af;line-height:1.3}
.crm-co-2{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:12px}
.crm-co-t{width:100%;border-collapse:collapse;font-size:12.5px}
.crm-co-t th{text-align:left;color:#6b7280;font-weight:600;padding:4px 6px;border-bottom:1px solid #e5e7eb}
.crm-co-t td{padding:5px 6px;border-bottom:1px solid #f1f2f4}
.crm-co-chips{display:flex;flex-wrap:wrap;gap:6px;margin:4px 0 8px}
.crm-co-chip{background:#f3f4f6;border-radius:999px;padding:4px 10px;font-size:12.5px}
.crm-co-chip b{margin-left:4px}
.crm-co-sub{margin-top:8px;padding:8px 0 0;font-size:12px;color:#6b7280;border:0}
.crm-co-resumo{margin:0 0 8px;font-size:14px;line-height:1.5}
.crm-co-it{padding:8px 0;border-bottom:1px solid #f1f2f4}
.crm-co-it:last-child{border-bottom:0}
.crm-co-it p{margin:3px 0 0;font-size:13px;line-height:1.45;color:#374151}
.crm-co-it small{font-weight:400;color:#6b7280}
.crm-co-exs{margin-top:6px;display:flex;flex-direction:column;gap:5px}
.crm-co-ex{display:flex;gap:8px;align-items:baseline;justify-content:space-between;background:#f9fafb;border-left:3px solid #d4af37;border-radius:6px;padding:6px 9px;font-size:12.5px}
.crm-co-ex q{font-style:italic;color:#374151;quotes:"“" "”"}
.crm-co-ex .crm-link{white-space:nowrap}
.crm-co-ol{margin:0;padding-left:20px;font-size:13.5px;line-height:1.5}
.crm-co-ol li{margin-bottom:5px}
.crm-co-ok{font-size:12px;color:#15803d}
.crm-co-it .crm-btn{margin-top:6px}
.crm-co-h{display:flex;flex-direction:column}
.crm-co-hi{display:flex;justify-content:space-between;gap:8px;text-align:left;background:none;border:0;border-top:1px solid #f1f2f4;padding:9px 14px;font-size:13px;cursor:pointer}
.crm-co-hi span{color:#9ca3af;font-size:12px}
.crm-co-hi:hover,.crm-co-hi.on{background:#faf6e6}
@media(max-width:640px){.crm-co-ex{flex-direction:column;gap:2px}.crm-co-hi{flex-direction:column}}

/* ===== V17.62.17 — Concorrência na conversa ===== */
#gfCrm .crm-cc-det{display:flex;flex-direction:column;gap:8px}
#gfCrm .crm-cc-h{display:flex;flex-wrap:wrap;justify-content:space-between;gap:4px 12px;align-items:baseline}
#gfCrm .crm-cc-h span{font-size:12.5px}
#gfCrm .crm-cc-t td small{color:var(--c-muted)}
#gfCrm .crm-cc-t tr.velho td{opacity:.6}
#gfCrm .crm-cc-acima{color:#b45309;font-weight:700}
#gfCrm .crm-cc-abaixo{color:#15803d;font-weight:700}
#gfCrm .crm-cc-velho{background:#fef3c7;color:#92400e;border-radius:999px;padding:1px 7px;font-size:10.5px;font-weight:700}
#gfCrm .crm-aviso .crm-btn{margin-left:8px;padding:3px 10px;font-size:12px}

/* ===== V17.62.18 — abas Ativas / Finalizadas / Ocultos no topo da lista ===== */
#gfCrm .crm-seg{display:flex;gap:4px;padding:8px 10px 0;box-sizing:border-box;width:100%;min-width:0}
#gfCrm .crm-seg-b{flex:1 1 0;min-width:0;display:flex;justify-content:center;align-items:center;gap:4px;padding:6px 3px;border-radius:8px;border:1px solid var(--c-line);background:transparent;color:var(--c-muted);font-size:11px;font-weight:700;white-space:nowrap;overflow:hidden}
#gfCrm .crm-seg-b b{font-size:10px;background:var(--c-card2);border-radius:999px;padding:0 5px;min-width:16px;text-align:center}
#gfCrm .crm-seg-b:hover{color:var(--c-gold)}
#gfCrm .crm-seg-b.on{background:color-mix(in srgb,var(--c-gold) 18%,transparent);border-color:var(--c-gold);color:inherit}

/* ===== V17.62.19 — Coach: o que fazer diferente ===== */
#gfCrm .crm-co-mel{margin-top:8px;border-left:3px solid #15803d;background:color-mix(in srgb,#15803d 7%,transparent);border-radius:6px;padding:7px 10px}
#gfCrm .crm-co-mel span,#gfCrm .crm-co-mod span{display:block;font-size:11px;font-weight:700;color:var(--c-muted);text-transform:uppercase;letter-spacing:.02em;margin-bottom:2px}
#gfCrm .crm-co-mel p{margin:0;font-size:13px;line-height:1.45}
#gfCrm .crm-co-mod{margin-top:6px;border:1px dashed var(--c-line);border-radius:8px;padding:8px 10px;background:var(--c-card2)}
#gfCrm .crm-co-mod q{display:block;font-size:13px;line-height:1.5;quotes:none}
#gfCrm .crm-co-mod .crm-link{margin-top:4px}

/* ===== V17.62.21 — janela "Revisar mensagem" envia pelo CRM ===== */
.v17508-whats-crm[hidden],.v17508-modal-actions button[hidden]{display:none!important}
.v17508-whats-crm{margin-top:10px;padding:9px 12px;border-radius:10px;font-size:11px;line-height:1.45;border:1px solid #3f3f46;background:#18181b;color:#a1a1aa}
.v17508-whats-crm.ok{border-color:rgba(34,197,94,.4);background:rgba(34,197,94,.08);color:#86efac}
.v17508-whats-crm.off{border-color:rgba(245,158,11,.45);background:rgba(245,158,11,.08);color:#fcd34d}
.v17508-modal-actions{flex-wrap:wrap}
.v17508-modal-actions .v17508-crm-btn{background:#16a34a;color:#fff}
.v17508-modal-actions .v17508-crm-btn:disabled{opacity:.7;cursor:wait}
.v17508-modal-actions .secondary{border:1px solid #3f3f46}
@media(max-width:520px){.v17508-modal-actions{flex-direction:column-reverse}.v17508-modal-actions button{width:100%}}
.v17508-whats-box textarea,.v17508-whats-crm{box-sizing:border-box}

/* V17.62.22 — anexar o pedido em PDF ao enviar pelo CRM */
.v17508-whats-anexo{display:flex;align-items:center;gap:9px;margin-top:10px;padding:9px 12px;border-radius:10px;border:1px solid #3f3f46;background:#18181b;color:#e4e4e7;font-size:12px;font-weight:600;cursor:pointer;box-sizing:border-box}
.v17508-whats-anexo[hidden]{display:none!important}
.v17508-whats-anexo input{width:16px;height:16px;accent-color:#16a34a;flex:none;margin:0}
.v17508-whats-anexo i{color:#a1a1aa;margin-right:2px}

/* ===== V17.62.23 — tela renovada: cartões, avatares com foto, conversa em estilo WhatsApp, reações ===== */
html.golden-light #tab-crm{--c-chat:#f4f1ea}
#gfCrm .crm-chips{gap:10px}
#gfCrm .crm-chip{position:relative;min-width:178px;padding:9px 14px 9px 54px;border-radius:14px}
#gfCrm .crm-chip::before{content:"";position:absolute;left:12px;top:50%;transform:translateY(-50%);width:32px;height:32px;border-radius:10px;display:grid;place-items:center;background:var(--c-card2);font-size:16px;line-height:1}
#gfCrm .crm-chip.wa::before{content:"💬";background:color-mix(in srgb,#22c55e 16%,var(--c-card))}
#gfCrm .crm-chip.aw::before{content:"⏰";background:var(--c-card2)}
#gfCrm .crm-chip.aw.bad{border-color:color-mix(in srgb,#dc2626 45%,var(--c-line));background:color-mix(in srgb,#dc2626 7%,var(--c-card))}
#gfCrm .crm-chip.aw.bad::before{background:color-mix(in srgb,#dc2626 18%,var(--c-card))}
#gfCrm .crm-chip.aw.bad b{color:#dc2626}
#gfCrm .crm-chip:nth-child(3)::before{content:"✨";background:color-mix(in srgb,var(--c-gold) 20%,var(--c-card))}
#gfCrm .crm-chip:nth-child(4)::before{content:"✅";background:color-mix(in srgb,#22c55e 16%,var(--c-card))}
#gfCrm .crm-chip b{font-size:14px;display:block;line-height:1.2}

/* avatares: cor própria por cliente; com foto do WhatsApp quando houver (a foto não é guardada) */
#gfCrm .crm-av{width:42px;height:42px;font-size:14px;color:#fff;position:relative;overflow:hidden;background:#64748b}
#gfCrm .crm-av.g{width:58px;height:58px;font-size:20px}
#gfCrm .crm-av.p{width:34px;height:34px;font-size:12px;margin-right:9px;display:inline-grid;vertical-align:middle;flex:none}
#gfCrm .crm-av.c0{background:#d97706}#gfCrm .crm-av.c1{background:#2563eb}#gfCrm .crm-av.c2{background:#7c3aed}#gfCrm .crm-av.c3{background:#0d9488}
#gfCrm .crm-av.c4{background:#db2777}#gfCrm .crm-av.c5{background:#4f46e5}#gfCrm .crm-av.c6{background:#059669}#gfCrm .crm-av.c7{background:#b45309}
#gfCrm .crm-av.foto{background:var(--c-line)}
#gfCrm .crm-av img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
#gfCrm .crm-ch>span:first-child{display:flex;align-items:center;min-width:0}

/* lista de conversas */
#gfCrm .crm-ct{padding:12px 14px;gap:11px}
#gfCrm .crm-ctx span{margin:2px 0 4px}
#gfCrm .crm-vc{text-decoration:none;font-weight:800;color:var(--c-muted)}
#gfCrm .crm-tag.int{background:var(--c-card2);color:var(--c-muted);border:1px solid var(--c-line);font-weight:700;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;vertical-align:bottom}
#gfCrm .crm-tag.t4 u{text-decoration:none;font-weight:700}
#gfCrm .crm-soag{align-self:flex-start;border:1px solid var(--c-line);background:var(--c-card);color:var(--c-muted);border-radius:99px;padding:5px 12px;font-size:11.5px;font-weight:800}
#gfCrm .crm-soag:hover{border-color:var(--c-gold)}
#gfCrm .crm-soag.on{background:#fde8e8;border-color:#f5b5b5;color:#b91c1c}

/* conversa */
#gfCrm .crm-msgs{padding:16px 40px;gap:10px}
#gfCrm .crm-msg{max-width:74%;padding:9px 13px 8px;border-radius:14px;position:relative;box-shadow:0 1px 1px rgba(0,0,0,.05)}
#gfCrm .crm-msg.cli{border-top-left-radius:4px}
#gfCrm .crm-msg.eu{border-top-right-radius:4px}
#gfCrm .crm-msg.com-rx{margin-bottom:12px}
#gfCrm .crm-dia{align-self:center;margin:6px 0 2px}
#gfCrm .crm-dia span{display:inline-block;background:color-mix(in srgb,var(--c-muted) 20%,transparent);color:var(--c-muted);font-size:11px;font-weight:800;padding:3px 13px;border-radius:99px}

/* reações às mensagens */
#gfCrm .crm-rxbt{position:absolute;z-index:2;top:6px;width:26px;height:26px;border-radius:50%;border:1px solid var(--c-line);background:var(--c-card);color:var(--c-muted);font-size:14px;line-height:1;display:grid;place-items:center;opacity:0;transition:opacity .12s;cursor:pointer;padding:0}
#gfCrm .crm-msg.cli .crm-rxbt{right:-34px}
#gfCrm .crm-msg.eu .crm-rxbt{left:-34px}
#gfCrm .crm-msg:hover .crm-rxbt,#gfCrm .crm-rxbt:focus-visible,#gfCrm .crm-rxbt[aria-expanded="true"]{opacity:1}
/* área invisível ao lado da bolha: o botão não some quando o mouse atravessa o espaço até ele */
#gfCrm .crm-msg.cli::after,#gfCrm .crm-msg.eu::after{content:"";position:absolute;top:0;bottom:0;width:42px}
#gfCrm .crm-msg.cli::after{right:-42px}
#gfCrm .crm-msg.eu::after{left:-42px}
#gfCrm .crm-msg.apagada::after,#gfCrm .crm-msg.edit::after{display:none}
#gfCrm .crm-rxbt:hover{border-color:var(--c-gold);color:var(--c-text)}
@media (hover:none){#gfCrm .crm-rxbt{opacity:.75}}
#gfCrm .crm-rxbar{position:absolute;top:calc(100% + 2px);z-index:6;background:var(--c-card);border:1px solid var(--c-line);border-radius:26px;padding:4px 6px;box-shadow:0 10px 28px rgba(0,0,0,.22)}
#gfCrm .crm-msg.com-rx .crm-rxbar{top:calc(100% + 14px)}
#gfCrm .crm-msg.cli .crm-rxbar{left:0}
#gfCrm .crm-msg.eu .crm-rxbar{right:0}
#gfCrm .crm-rxlin{display:flex;gap:2px}
#gfCrm .crm-rxbar button{width:34px;height:34px;border-radius:50%;font-size:21px;line-height:1;display:grid;place-items:center;padding:0;background:transparent;border:0;cursor:pointer;transition:transform .1s}
#gfCrm .crm-rxbar button:hover{transform:scale(1.2);background:var(--c-card2)}
#gfCrm .crm-rxbar button.on{background:color-mix(in srgb,var(--c-gold) 28%,transparent)}
#gfCrm .crm-rxbar button.mais{font-size:17px;color:var(--c-muted);background:var(--c-card2)}
#gfCrm .crm-rxmais{display:grid;grid-template-columns:repeat(8,34px);gap:2px;margin-top:4px;padding-top:4px;border-top:1px solid var(--c-line)}
#gfCrm .crm-rxs{position:absolute;bottom:-13px;display:flex;gap:3px}
#gfCrm .crm-msg.cli .crm-rxs{left:10px}
#gfCrm .crm-msg.eu .crm-rxs{right:10px}
#gfCrm .crm-rx{display:inline-block;background:var(--c-card);border:1px solid var(--c-line);border-radius:99px;padding:0 7px;font-size:14px;line-height:21px;box-shadow:0 1px 3px rgba(0,0,0,.16);font-style:normal}
#gfCrm button.crm-rx{cursor:pointer}
#gfCrm button.crm-rx:hover{border-color:var(--c-gold)}

/* sugestão da IA como cartão */
#gfCrm .crm-ia{margin:8px 12px 4px;border:1px solid var(--c-ia-line);border-radius:14px}

/* ficha: etapa da venda */
#gfCrm .crm-prog{padding:12px 14px 4px}
#gfCrm .crm-prog-b{display:flex;gap:4px}
#gfCrm .crm-prog-b i{flex:1;height:6px;border-radius:99px;background:var(--c-line)}
#gfCrm .crm-prog-b i.on{background:var(--c-gold)}
#gfCrm .crm-prog.perdeu .crm-prog-b i{background:#fca5a5}
#gfCrm .crm-prog-t{display:flex;justify-content:space-between;gap:4px;font-size:10.5px;color:var(--c-muted);margin-top:6px}
#gfCrm .crm-prog-t b{color:var(--c-gold)}
#gfCrm .crm-prog.perdeu .crm-prog-t b{color:#dc2626}

@media (max-width:760px){
  #gfCrm .crm-chip{min-width:0;flex:1 1 150px}
  #gfCrm .crm-msgs{padding:14px}
  #gfCrm .crm-msg{max-width:88%}
  #gfCrm .crm-rxbt{top:-13px;opacity:.85;width:24px;height:24px;font-size:13px}
  #gfCrm .crm-msg.cli::after,#gfCrm .crm-msg.eu::after{display:none}
  #gfCrm .crm-msg.cli .crm-rxbt{right:8px}
  #gfCrm .crm-msg.eu .crm-rxbt{left:8px}
  #gfCrm .crm-rxmais{grid-template-columns:repeat(7,34px)}
}
#gfCrm .crm-ch>span:first-child b{margin-right:.4em}
#gfCrm .crm-tag.t4{white-space:nowrap}